The Douglas Stewart Company

Effective April 1, 2020

March 2020  |  View Online
Updated Sales Policies take effect April 1, 2020
Due to recent shipping rate increases from major shipping carriers, FedEx and UPS, we have updated our service processing fees and order minimums. The updated policies can be found below:
MINIMUM ORDER
Minimum orders of $25.00 are required on all purchases. We reserve the right to charge a $9.95 handling fee on orders for products totaling less than $100. Please coordinate your orders as much as possible to increase the order total.

SHIPPING
The Douglas Stewart Company pays ground freight on all orders and ships freight prepaid, F.O.B. origin to any single location within the continental United States.* Orders valued less than $500 at dealer cost will include a $11.95 processing service fee. This is in addition to any small order handling service fees that may be incurred - see Minimum Order. All orders under $500 placed via EDI or online at www.dstewart.com will have a reduced processing service fee of $9.50. We offer optional overnight or 2-day shipping service at an additional charge. We reserve the right to limit prepaid freight to 10% of the value of the order. Carrier charges for addresses incorrectly provided to DSC will be billed back to the reseller. Separate Sales Policies apply for Canada, AK, HI, PR, VI, Guam and other Caribbean island nations.

*Products from some manufacturers are subject to special shipping terms. This includes LocknCharge and Spectrum Industries.

Shipments to Alaska and Hawaii:
DSC's standard shipping policies apply to point of embarkation Alaska and Hawaii customers pay freight collect including taxes or other fees related to the shipment. Backorders will ship complete under the same Sales Policies as above. Standard processing fees apply.

Shipments to Puerto Rico, Virgin Islands, Guam, and Beyond
All products with the exception of school and dorm supplies are available to customers in Puerto Rico, Virgin Islands, and Guam. A $25.00 processing fee will be assessed on all shipments. Customers pay freight collect including taxes or other fees related to the shipment. Backorders will ship complete with the same Sales Policies as listed above.

EDI AND ONLINE ORDERS
All orders under $500 placed via EDI or online at www.dstewart.com will have a processing service fee of $9.50. The processing fee will be automatically calculated on eligible orders.
For a complete copy of our US Sales Policies please visit www.dstewart.com/sales-policies
Questions?
Please contact custserv@dstewart.com or call 800.279.2795.

Phone: 800-279-2795    |    Fax: 608-221-5217    |    www.dstewart.com
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